![]() ![]() ![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, gaming consoles, cassette tape, or vinyl record that has been openedĪny item not in its original condition is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery We require a receipt or proof of purchase, send us an email at and ship your item to:161 North Rivermede Rd Unit 5, Concord Ontario CA L4K 3N6. To complete your return, please visit our return center page We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. ![]() Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. Several types of goods are exempt from being returned. Items that are opened, damaged during assembly or inappropriate usage and/or not in resalable condition may not be eligible for a refund or exchange. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. The refund will be applicable only on the defective items. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.ĭuring COVID 19 we can't process refunds on the shipped and received large items over 100LB.
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